How can we help
you today?
You can complete the contact for any enquiries. Alternatively, you can email or call us.
How can we help
Frequently asked questions
When will my order be delivered?
We ship anywhere in South Africa. Delivery takes between 5 - 7 business days. You will receive an email after ordering with more information about the delivery.
Can I Return my product?
All sales are final, and no refund will be issued.
All orders are double-checked before shipping. Unfortunately, Matcha Guru cannot accept returns, due to our strict hygiene and safety protocol,s irrespective of whether the product has been opened or not.
I would like to speak with the customer service. How can I get in touch?
You can use our Contact form to get in touch.
You can also email Matcha Guru on the following email.
gurul@matchaguru.co.za
Please note that we try to respond to emails within 24 hours. However, responses may be delayed over weekends.
Alternatively, you can call us on:
+27(0)78 787 6669
Where is Matcha Guru located?
Matcha Guru is located in Gauteng, however, we ship country wide.